Delivered with Care, Designed to Arrive Perfectly

Lighting Shipping Information

Clear preparation, delivery, customs, and returns information for every LINKORI lighting order.

From Order to Arrival 

Delivery, Clearly Defined.

Every LINKORI lighting order includes free worldwide express shipping via DHL, UPS, or FedEx.

Shipping Free Express Worldwide Via DHL · UPS · FedEx Estimated Timeline 10–21 Business Days From order to delivery
At Delivery No Additional Charges Duties and taxes covered Tracking Provided After Dispatch Follow real-time carrier updates
Delivery Process

From Preparation to Arrival

01
Preparation & Inspection 3–12 Business Days

Your order is carefully prepared, structurally inspected, and—where applicable—tested before dispatch.

Handcrafted & Larger Pieces

Larger sizes and handcrafted alabaster pieces may require the full 12-business-day preparation period due to their scale and artisanal finishing.

02
Express Delivery via DHL · UPS · FedEx 7–9 Business Days

Tracking information is provided after dispatch so you can follow real-time carrier updates and view the latest estimated delivery date.

Order Placed → Delivered 10–21 Business Days

* All preparation and delivery timelines are estimates in business days and may vary due to carrier schedules, customs processing, or local conditions.

Customs

Worry-Free Delivery

Express & Trackable DHL · UPS · FedEx

Once your order is dispatched, tracking information is provided so you can follow its delivery.

Managed & Covered by LINKORI No Additional Charges Upon Delivery

LINKORI handles customs clearance and covers all applicable duties and taxes. No additional payment is required upon delivery.

Protected After Delivery

Damaged or Defective on Arrival?

Every LINKORI lighting shipment includes extra spare components as an added precaution. Should your fixture arrive damaged or defective, our team will personally coordinate the support needed to resolve the issue.

01
Share the Issue Within 7 Days

Contact support@linkori.com within 7 days of delivery and simply share photos of the issue. We'll take care of the rest.

02
The Right Replacement, at No Additional Cost

Once verified, we'll promptly arrange brand-new replacement parts or a replacement fixture, whichever is needed to fully resolve the issue. There is no additional charge to you.

03
Express Replacement, Fully Covered

Replacements are dispatched via DHL, UPS, or FedEx Express. LINKORI covers replacement shipping, applicable duties and taxes, and return shipping if we need the affected item sent back.

04
Personally Monitored Until Arrival

Our team provides tracking and personally monitors the replacement shipment through safe arrival. We aim for delivery within 7 days after dispatch, subject to carrier and destination conditions.

Returns

Clear Support After Delivery

14 Days
14-Day Returns Returns are accepted within 14 days of delivery. Items must be unused, uninstalled, and returned in their original condition and packaging.

For those who value craftsmanship, transparency, and timeless elegance.

LINKORI®