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We ship globally.
Thanks to our international fulfillment system, your order is dispatched from the nearest trusted regional partner — whether you're in the US, the Middle East, Europe, Asia, or beyond.
No matter where you are, quality arrives with care.

Your order, thoughtfully delivered.
At LINKORI, every order is handled with care through our global fulfillment network. We partner with trusted regional hubs — from the USA to Asia — to ensure timely, efficient delivery without compromising on quality.

• Multiple Origins: Depending on product type and availability, your items may be shipped from different locations.
• Separate Shipments: Orders with multiple items may arrive in separate packages. Each one is carefully tracked and on its way.
• Need Help? If anything feels off or a delivery is delayed, simply contact us at support@linkori.com with your order number and tracking info. We're here to make it right.
  

No matter the distance, we make sure your order arrives with the attention it deserves.

Crafted for you. Delivered with care.
Once your order is placed, we take 1–3 business days to carefully prepare and process it. After that, your package is entrusted to our global shipping partners.

Estimated Delivery Timeframes
• 🇺🇸 US – 3–5 business days
• 🇨🇦🇪🇺🇦🇪🇬🇧 CA, EU, UAE, UK – 7–9 business days
• 🌍 Other International Regions – 7–15 business days

Lighting Products Only
To uphold the highest standards of safety and craftsmanship, all LINKORI lighting pieces undergo a detailed inspection and aging test by our in-house management team before dispatch.
Please allow an additional 3–5 business days for handling prior to shipment.

Yes — always.

At LINKORI, we proudly offer free worldwide shipping on all orders, regardless of size or weight.
Even for large, fragile pieces that usually require higher shipping fees, we cover the cost — because we believe beauty should arrive without burden. This is our way of saying thank you for being part of the LINKORI journey.

If you encounter any issues with your delivery, our support team is here to help.
Please include your order number, tracking number, and a brief description of the issue when reaching out to support@linkori.com.

Don’t worry — it’s on its way.
Tracking details typically become available 2–3 business days after your order is processed and handed to our shipping partners. If your tracking link isn’t active right away, we recommend checking back in 1–2 days.
Still no update after that? Our support team is here to help at support@linkori.com.

We’re here to make it right.
If you notice any items missing from your order, please contact us within 3 days of the delivery date. Our team will promptly investigate and resolve the issue with care and clarity.

To help us assist you quickly, be sure to include your order number and a brief description of what’s missing when reaching out to support@linkori.com.

🔄 14-Day Return Policy

At LINKORI, we take great pride in the quality and craftsmanship of our home pieces.
Many of our items — especially our lighting collections — are made to order, thoughtfully designed to bring warmth and timeless elegance into your space.

While most made-to-order items are non-refundable with other brands, we gladly accept returns within 14 days of delivery, because your comfort and satisfaction matter to us.

✅ Return Conditions

• Items must be unused and returned in their original packaging
• Return must be initiated within 14 days of delivery
• A 5% cancellation fee will be deducted from refunds — this covers non-reimbursed transaction fees

💳 Refund Process

Once your return passes our quality assurance inspection, your refund will be issued to the original payment method.
This typically takes 1–2 business days from the time our warehouse receives your item.

🚚 Return Shipping

Return shipping costs are not covered by LINKORI.
To initiate a return or for assistance, please contact us at support@linkori.com.

🛠 Damaged or Defective Items

We’re truly sorry your item didn’t arrive in perfect condition.
At LINKORI, we hold ourselves to the highest standards of quality — but despite our best efforts, damage can sometimes occur during transit.

Our Commitment

If you receive a damaged or defective item, we’ll gladly send a replacement or offer a full refund — including all shipping costs — once the issue is verified.

What to Do

• Contact our support team at support@linkori.com within 14 days of delivery
• Please include:
  • Your order number
  • Photos showing the defect or damage
  • A brief description of the issue
  

Our team will guide you through the resolution process with care and urgency.
Thank you for your understanding — your satisfaction means the world to us.

We understand — minds (and moods) can change. At LINKORI, we work swiftly to process orders so your pieces arrive as soon as possible. Because of this, there’s only a short window for modifications.

If Your Order Hasn’t Been Fulfilled:

Please contact us within 6 hours of placing your order.
You can reach out to us directly [→] or email us at support@linkori.com with your order number and the exact change you'd like to make. We’ll do our best to accommodate your request before fulfillment begins.

If Your Order Has Already Shipped:

Unfortunately, modifications aren’t possible once your item is in transit. However, you’re welcome to use our return policy after receiving your order if needed. Your satisfaction is our priority — and we appreciate your understanding as we work to deliver beauty with care and speed.

We operate from two strategic locations that reflect this vision:

🇭🇰 Head Office – Hong Kong
Tower 2, South Seas Centre, 75 Mody Road, Tsim Sha Tsui, Hong Kong
📍 Corporate headquarters for brand management, global partnerships, and strategic operations

🇰🇷 Creative Studio & Curation Hub – Seoul, South Korea
5F, 342, Gangnam-daero, Gangnam-gu, Seoul
📍 Where soul meets structure — creative direction, emotional curation, and cutting-edge design innovation rooted in Korea's contemporary aesthetic vision

To deliver both exceptional quality and accessible pricing, we built a global fulfillment system that connects trusted production partners directly to you — bypassing outdated middlemen without ever compromising on craftsmanship or care.

If there’s anything else on your mind — a question, a thought, or a wish — we’d love to hear from you.
Please reach out to us directly or email us at support@linkori.com.
At LINKORI, every message is met with care, and every voice matters.